This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Enterprise Rent-A-Car
- Transportation Services
- Houston, TX
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Houston. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
10104 Katy Fwy, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Update. I rented another vehicle from this location and the car was dirty and had damages and the service light kept coming on. I returned the car in my Monday before closing and was charged a additional day
I never had such a frustrating experience renting a car. First of all the car was filthy. We had to stop pretty quick and wash the windows. Then the hold for $900 which was ok. Then they canceled the $900. Then they charged another $900. Then they called to see if we had a rent car and what was the license plate ?? Then they charged another $287 and then another $189. We took it back early and they could not find the $900 charge. They told us we had to send a picture of the charge to their accountant. Omg….they offered me a ... read more
I had a fantastic experience with the car rental staff — truly outstanding service from start to finish. Ms. Green genuinely cares about customers, taking the time to listen carefully to my needs and helping me choose the right vehicle for my trip. What impressed me most was how thoroughly she explained everything I needed to know, from rental terms to key details about the car. Her positive energy and kind smile made the entire process smooth and pleasant. It’s rare to find such attentive and customer-focused service these ... read more
Had a great experience with my rental while my car was being repaired after a collision. Great customer service!
I have been renting from enterprise for a very long time and have never had an issue renting a vehicle until today from this enterprise. I have been renting from another location and decided to try this location today. They treated me like I was someone off the street and were asking for documentation that should be in the system as I am a gold member! The girl at counter didn’t even want to work with me and was very stuck up. Very unprofessional and will never rent from this place again.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.9 star rating with 385 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com