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Enterprise Rent-A-Car
- Transportation Services
- Lake Villa, IL
About this business
Location details
34740 US-45 Bldg D, Lake Villa, IL, 60046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
CANNOT get a human to answer the phone. Called, let them know of a change in need and person that talked to me made it seem all handled but it turned out to be all lip service. I needed to be picked up to go get my rental and believed it was sorted. NOT THE CASE. Then no one would answer and it was made evident I had somewhere to be and whomever I spoke to made it seem like it would all be good. SUCH A BAD TASTE IN MY MOUTH. I'm so ticked off by the egregious unprofessional level of service.
The Third Lake Enterprise is great! I ordered my car and picked it up withing 45 min. The car was clean and ready to go. Returning the car was easy too.
I wanted to take a moment to share my appreciation for the outstanding service I've consistently received at this location. Over the years, this team has supported me with my corporate rentals ranging from five to ten every few months, both for myself and for my staff. Their dedication extends beyond just business needs; I've also experienced fantastic service for my personal rentals as well. Andrew has truly set the standard for customer care here, always willing to go the extra mile to make sure every detail is taken care ... read more
First rental, No AC….. Second rental (which was the replacement vehicle) “Maintenance Required” light came on mid trip.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.2 star rating with 233 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open on Monday at 8:00 a.m.
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