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Enterprise Rent-A-Car
- Transportation Services
- Lake Villa, IL
About this business
Location details
34740 US-45 Bldg D, Lake Villa, IL, 60046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The staff was attentive and courteous picking me up and driving me to pick up my vehicle. No waiting. Thank you.
I had a 1 hour 15 minute wait on a Monday morning to get my rental car. Staff was disorganized but trying to keep up. Nobody answers the phone. The staff at this site needs coaching on how to efficiently check in/out people for rentals. I rent all over and this is the worst that I’ve seen.
👍
I went in to return my rental, and I explicitly said when I walked up to the counter to the representative that, “I need to change my credit card payment from the save payment to a new credit card,” that I had in hand during the exchange. The representative then ignored my request, didn’t ask see to see my card, and charged the saved card on file. When I asked them to correct it, they stated they can’t do that in store and I have to call corporate Enterprise and rushed me out the door without offering to assist me any furthe... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 225 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m.
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