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Enterprise Rent-A-Car
- Transportation Services
- Santa Fe, NM
About this business
Location details
1611 St Michaels Dr, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Made a valid, confirmed reservation online and got a phone call claiming they are at capacity and won't have anything open till or available Tuesday. In the Midwest, when this kind of thing happens they at least call around to their sister locations and find something to bring in for the customer. I truly miss Midwest customer service. He did tell me I could go all the way down to Albuquerque to possibly find a rental. Long story short, if you need to rent a car from Enterprise in Santa Fe, NM, make sure you talk to them at ... read more
One star for HORRIBLE business practice. Made a reservation for a rental via Expedia and when I got there to pick it up they claimed I hadn't put my phone number so they couldn't call me to inform me the rental I had originally agreed to had been rented to someone else. The person helping me then offered a more expensive vehicle. So let me see if I got things straight to this point. Made a legitimate reservation. Was blatantly lied to by the associate about not entering my own info correctly. Had my rental rented out from un... read more
Enterprise Auto Rental on St. Michael’s/Santa Fe left me completely satisfied. The staff were friendly, knowledgeable and efficient. Communication was top notch and return was easy. Very nice experience!
*I am leaving this review specifically for this enterprise location, several other locations have been terrible. I am a consistent customer of enterprise and had a poor experience with coperate, but this location is well managed and efficient. Short story long, my wife and I booked a rental car (Corolla) for the Rio Rancho location one month in advance. Come to the pickup day and I receive a call from the Rio store (which was better than nothing) that they are out of cars but will lmk if they received any returns, which imo ... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.2 star rating with 415 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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