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Enterprise Rent-A-Car

4.5

About this business

Location details

2225 Empire Blvd, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.5323 reviews
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Pragati's profile image
Pragati 
2 years ago

Great Service Enterprise provides a great service with very good weekend deal. they come to pick up and drop back.They too having varieties of car in very good condition.Their price is also less compare to other car rental companies. PROS: they picks and drop CONS: 

Paul's profile image
Paul 
2 years ago

Overall good service I rented a car here after a longer than it should have been flight from up north. Enterprise was efficient in getting me in my car and on my way. The pickup and drop off was hassle free. The staff was polite, which was something that was nice after a long flight. I'd recommend them to anybody who needs to rent a car. 

Dave's profile image
Dave 
2 years ago

First rate service I've rented a lot of cars in a lot of locations and have never had better customer service than from this location. I don't bother with rate finder sites anymore, I just use them via costcotravel. 

Moira's profile image
Moira 
2 years ago

I'll let the manager's response speak for itself This is the response I received from the Sisson branch manager after several attempts (I emailed the assistant manager first - no response; then the manager - email bounced; then called to verify the address - it bounced again; then contacted Enterprise customer service - was promised a response from the area manager; got none; posted a reminder to Enterprise customer service - and got this email), and two weeks of waiting - judge for yourself if you think this is a good respo... read more

Xander's profile image
Xander 
2 years ago

Poor Management, Poor Customer Service - Sincerely, AVOID THIS LOCATION I have rented an automobile from this location 3 times. Each time was progressively worse. The Agents that I was forced to interact with were abrasive, short and had zero "follow through." When I spoke with the manager, I was astounded to receive even worse assistance. Beyond the poor customer service, there was absolutely NO accountability. I have 15 years experience in the customer service industry and I am dumbfounded that their location is still open... read more

Renee's profile image
Renee 
2 years ago

Would I recomend Enterprise? When I first spoke with enterprise they were very friendly and accomodating. They let me know that my car I would be requesting would be ready for me at any time from our phone conversation until 6 PM when they closed. When I arived at their location they were very friendly yet again, all smiles and cheer. Kevin set me up with the needed documents, persuaded me to purchase their insurance, he was so nice I could'nt say no, and offered to help me transfer anything to my rental. After I was done wi... read more

Amanda's profile image
Amanda 
2 years ago

Just ok. I have always liked enterprise, but lately i have had a lot of problems with this location. They try so hard to find ways to rip you off. Lately there has been newer people working...who promise you one thing and then you get charged by another person etc. You really need to watch your statement from this place. The nice thing is that they will pick you up. 

Torri's profile image
Torri 
2 years ago

Great place to rent a car I have rented from Enterprise since they first opened in Howell and I have always been very pleased with the overall service I have received. I know I will be back again, as I always am! 

Kenna's profile image
Kenna 
2 years ago

Fast and Easy I needed a rental while my car was getting worked on, my insurance company recommended them because they were down the street from my auto body shop. They picked me up and took me to their office. I signed a few papers and off I sent with a cute little toyota. The car was clean and full of gas. When I picked up my car all I had to do was leave my rental at the auto body shop. Easy, Easy. PROS: Simple and fast CONS: Sun beats down on the front office 

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 4.5 star rating with 323 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m. 

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