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Enterprise Rent-A-Car
- Transportation Services
- Portland, ME
About this business
Location details
1 Marginal Way, Portland, ME, 04101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Seamless experience! My customer service team was absolutely wonderful!!
Would not trust this location. We booked through Costco and made very clear we would pick up early and drop off late. The price was adjusted for this already through Costco. This location tried to charge us for an entire additional day. Took over 30 minutes to get them to “talk to the manager” and agree to the original booked price. In addition, they have a very small range of vehicles so we got stuck with a car that had stained seats and multiple minor damage points.
Absolutely horrible experience. Made reservation online for car pick up at 12pm. It was no disclosed anywhere that they close at 12pm. And if they do, why allow a 12pm pick up? Flight was a little late and we got there at 12:05. Office was closed. I called the corporate number, they apologized and asked for us to go back to the airport, claiming that they transferred our reservation there and they'dhavea car for us. . Had to Uber back only to find out the the airport had no knowledge of our reservation, nothing was "transfer... read more
Friendly staff, efficient and hassle-free rental experience.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 418 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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