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Enterprise Rent-A-Car

4.3

About this business

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Albuquerque. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories. 

Location details

5000 B, San Mateo Blvd NE, Albuquerque, NM, 87109, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.3303 reviews
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Michael Feferman's profile image
Michael Feferman 
on Google
a week ago

Have never had a worse experience at a rental car location, in this country or any other. And it was all the manager Lauren Bates. She was extremely rude to me and did not seem concerned with helping me as a customer, and she was clearly not very competent with the customer service in general. When I arrived I waited 10 minutes in an empty lobby - no sign of anyone working there, and no signs on the door or desk to let me know what was going on. So I finally walked outside to find someone who worked there. I found Lauren and... read more

Suzanne Brace's profile image
Suzanne Brace 
on Google
a week ago

I made my rent a car request through my insurance and was sent a message that an Enterprise employee would contact me in four hours. After four hours I called to check the status. The call was answered by a very rude employee that seemed to be frustrated that I called. He said that I would receive a call when the vehicle was ready and would not be for several days which was different information then the Enterprise email that I received. He interrupted and refused to let me give him the confirmation number from the email. I ... read more

theodore Bott's profile image
theodore Bott 
on Google
a week ago

Great team, very customer oriented! B met every request with positivity and a can do attitude, can’t say enough about how helpful everyone is here 

Blux's profile image
Blux 
on Google
2 weeks ago

I have rented from many Enterprise locations, but this branch stands out as the best experience I have had. From February through late July, I relied on a long-term rental that involved five different vehicles. What could have been stressful and complex was handled with ease and care. Lauren made that possible. She brought a level of consistency and professionalism that set the tone every single time I walked in. She remembered my situation, communicated clearly, and made sure everything was taken care of without me needing ... read more

Katlin Collins's profile image
Katlin Collins 
on Google
2 weeks ago

Very good service from Lauren and I also worked with kyle. Very professional very nice. It was a nice place to rent a car from. I would certainly recommend them and we'll go back again if I have to thank you for the wonderful service 

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Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 4.3 star rating with 303 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is open now. It will close at 5:30 p.m.  

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