Enterprise Rent-A-Car

Shannon Cox 

on Google

4 days ago

**Zero stars if that were an option.** This was, without question, the **worst car rental experience I have ever had**. I booked a **Luxury SUV** online, checked in, and paid in advance. When I arrived at the 3rd Avenue Seattle location, there were about **10 customers standing in line with only ONE employee working**. Despite already being checked in, there was **absolutely no signage or instructions** telling prepaid customers to proceed to the garage. My husband finally wandered upstairs and figured it out himself because... read more

Rishi Grover 

on Google

6 days ago

I cannot recommend this Enterprise location enough, and a massive thank you to Grace and Trevor, who were absolutely phenomenal. I had an incredibly messy situation caused by a major mistake and miscommunication at another branch, but Grace and Trevor handled it flawlessly. Their communication was top tier, they corrected the error instantly, and they ensured there were zero hidden fees or surprise charges. The vehicle itself was an absolute win. It was actually better than the car class I originally booked, and it was in pe... read more

Eric Grundeman 

on Google

a week ago

The car was fine .. Mitsubishi suv, not great handling but got the job done...the staff at 3rd and Olive in Seattle was great! And the guy at Port Angeles was a huge help in extending our reservation! 

Austin Wells 

on Google

2 weeks ago

Not worth the headache they give you not to mention the price. It's 2026 and we have plenty of options now. They are fine if you rent it weeks in advance price wise. If you have to make any changes or want it for longer is when they screw you over and harass you. It was my first and most likely last time using them.