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Enterprise Rent-A-Car
- Transportation Services
- Medina, OH
About this business
Location details
1197 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have rented with Enterprise many times. Normally things are great. I can't say that for this location. I needed to rent a full size SUV. So I called the day before and confirmed one was available. I then immediately made the reservation. The next day the a different rep called back and said they were sold out. I advised I had called and confirmed availability the day before. The rep didn't seem to care. Just said they were sold out. Overall not a great customer service experience.
All employees were very kind and helpful. Car was brand new and great to drive in.
They had the exact vehicle I reserved plus two more to choose from. I'll be looking here first for my rental choices from now on.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 368 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open on Monday at 8:00 a.m.
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