This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Enterprise Rent-A-Car
- Car Rental
- Santa Cruz, CA
About this business
Location details
919B Ocean St, Santa Cruz, CA, 95060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I’ve been using this location for over 3 years. In the beginning I would not have given more than 3 stars. However in the past year, I haven’t been happier! What a great team…Julio, Jennifer, Hayden, Vance, and now Kaytlin. All go the extra mile to ensure a smooth process, making sure needs are met, they are very flexible, accommodating, professional, and overall bring great energy! I’ve been so happy with their customer service that Ive brought my company’s rental car needs to this location. Outstanding work team, thank you... read more
Crooks. I rented a small truck on Expedia, they didn’t have the truck so they downgraded it to a small suv. The employees says he will lower my price of the rental. Once we got out after taking my deposit he bump the price of the rental. Told him to cancel and left. Stay away
Everyone here is super solid. Lots of respect for Julio and the whole team: Vance, Hayden, Keana, Katie, Jenny, Andrew and anyone I’ve missed. It’s not always perfect, but they always do whatever they can to make things as good as possible and with the size of the lot and volume of cars moving through there, I think they do a really good job. Would highly recommend for rentals if you’re in town!!
The Santa Cruz Enterprise is by FAR the best rental car office I have ever rented from. They have fair & competitive prices, the unlimited mileage is great, and most of all, their customer service is AMAZING. Every single agent I've worked with has been SO friendly and nice, it honestly blows me away a bit haha. I really appreciate how much effort they put into just being kind, friendly, professional human beings :) I go out of my way to rent from this location at this point. I've never had a problem or even much of a wait, ... read more
This is the third time of dealing with Enterprise that it hasn’t worked out. Never received a car all three times. Had reservation at 12:00 on Sunday, December 28, that I booked several days in advance. Got there at 10:30, they close at noon. Already had a lobby full of people being promised cars. They couldn’t guarantee, that I would get a car at 12:00 noon. My car was damaged and not drivable, so I even took the bus to get to Santa Cruz to pick up this rented vehicle, I rented days in advance online. This company doesn’t c... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 468 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com