This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Enterprise Rent-A-Car
- Car Rental
- Santa Cruz, CA
About this business
Location details
919B Ocean St, Santa Cruz, CA, 95060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Got rear ended so was just expecting a basic rental experience but I was very surprised by the level of customer service. The location was extra busy but Julio was fast, knowledgeable, efficient, and gave everyone personal attention and service. It still took time to get the car ready but instead of a hurried dismissive experience I came away feeling taken care of. The person who showed me the care was excellent as well. Great service all around.
They called me morning of my pick up and asked me to come late because the person dropping off the truck I was renting was coming late. I walked half an hour to the office (expecting to be picking up the truck and driving home in it) only to find out they extended the other person’s rental leaving me without what I needed. They did not offer comparable alternatives, and even had the audacity to say they tried to reach out to me to tell me they didn’t have the truck available anymore. (they did not) I had to walk another half... read more
Make sure you get Kaitlyn to my help you out! she's the best
All of the staff were friendly and helpful! Great energy! Keep up the good work!
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 498 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Santa Cruz, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com