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Enterprise Rent-A-Car
- Transportation Services
- Lansing, MI
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Lansing. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
6001 S Cedar St, Lansing, MI, 48911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Poor customer service, especially the manager (black dude) rude ash; needs some training on how to handle customers. We were supposed to pickup the car @8 and got there early but the car was not ready and nasty. Asking about he was mean no proper inspection for after drop off from the previous client. We had to wait for for clean up but still dirty inside and outside. Won't recommend this location. I have had better experience in other locations but not this one
Rent trucks from here. Christian is great to work with!
Customer service was great but vehicle could have used a bit more maintenance before issuing it out. During our trip the low tire pressure light came on and had to put air in tire a couple times. The oil filter/oil maintenance light also came on and vehicle had a BIG long crack in the front windshield. In my opinion better maintenance is needed on vehicle before issuing it out to customers. I’ll give a 4 star review only because there is not a way to give a 3 and a half star review.
I called up for reservation, and after taking down all of my information—including license and everything else— they guaranteed a rental to have. After waiting a while, they finally came back just to say they actually didn’t have a car available. So why take all my info? Why act like everything was ready? Completely wasted my time and gave me false hope. If you don’t have a car, just be honest from the start. Super unprofessional and frustrating experience. Will not be renting from Enterprise again.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.2 star rating with 472 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m.
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