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Enterprise Rent-A-Car
- Transportation Services
- San Antonio, TX
About this business
Location details
8422 Lakeside Pkwy, San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Giving this 2 stars because your employee tried their best, but why do you not have more employees working the morning of a long weekend? As I write this, I have been waiting for ONE HOUR past my pickup time because you have a single employee running new rentals and returns. Why do you not have an early crew that gets all the AM cars prepped and ready right outside the office? How are you THIS inefficient?
Wait time is horrible. I had to wait for more than an hour and half just to pick up my reservation (a minivan). It jeopardized my schedule. Not recommended!
Called to have a car picked up said they had one available no extras took an Uber down to pick it up and first the address on here is completely wrong so they had to drive around to find it... then I get here and they dont have the car they promised and are trying to up charge me for a car I didn't want and now I have to take an Uber back home so even more money wasted... and when I asked for a manager they lied and said no one but himself was in the store. Then not even 5 seconds later another employee comes in from showing... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4 star rating with 583 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 9:00 a.m.
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