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Enterprise Rent-A-Car
- Transportation Services
- Sunnyvale, CA
About this business
Location details
815 E El Camino Real, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am angry and disappointed to this place. I want to call what I experienced "SCAM". Here is what happened to me: I got a loaner car from this place on Nov.1 from the Volkswagon Sunnyvale, as I have my vehicle serviced. I returned the loaner car on the same day. Then the nightmare came. 1. I received a call that they billed my for ~$140 for a 4-day rental. I was shocked and called back immediately. They said the VW sunnyvale told them it's 4 days. I asked them to check it must be wrong. Later, they called again admitting it'... read more
This has been my go to place for renting a car. Andy at the counter has been super nice and helpful every single time I go there! Pick up and returns are always super smooth and convenient. And the staff is always helpful in answering all my questions.
Rare to find such a great customer service at a busy car rental location such as this. They went out of their way to help me find the right car.
Andy was excellent. He was the person who got me into the car and was actually there to receive the car. He answered all my questions while being fast, friendly, and professional. The pick up, return, and lost and found (oops I forgot something in the car) process was smooth. I've been to a lot of car rental places but this was the only one I've ever felt compelled to write a review for.
Staff were chill and friendly. Easy to rent a car and work with me. My only complaint was the car was a little smelly.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 551 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.
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