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Enterprise Rent-A-Car
- Transportation Services
- Charlotte, NC
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Charlotte. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
7747 University City Blvd, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 12:00 p.m. |
I had a great experience at this Enterprise Car Rental location. Check-in was smooth, and the young lady assisting me was very helpful—she took the time to understand what I actually needed instead of just giving me the standard options. The drop-off process was also a breeze. Overall, I’m very satisfied and will definitely choose this location again when I’m in town. Highly recommend!
Enterprise has never failed in customer satisfaction but Wayne in the University location in Charlotte Nc is simply top tier as it relates to customer service.
Worst customer service via Phone call very impatient people
This is the ONLY Enterprise location (I have used many all over the country) that has a 10 minute distance cap for pick up. Their whole sales pitch is “ Enterprise will pick you up”. I had to pay for an Uber to pick up my rental. Also, I rented a compact vehicle and they wanted to give me an economy vehicle. When I showed the sales representative the picture of what I saw when I made my reservation versus what he was trying to put me in, he claimed the clearly economy class vehicle was in the same class as the compact. I was... read more
*The absolute worst!!! I rented from them for a little over 2 months, spent a total of $3280 (receipts provided upon request). They have this so-called manager there at the university area in Charlotte NC, named TYLER. From the beginning, TYLER made it clear that I could NOT used a debit card (this was Untrue). His manager Kristen (who also covers for TYLER's lies quite well) later informed me that I Could use my debit. The second lie that TYLER told me was that I would HAVE TO come in physically to their specific location i... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.8 star rating with 772 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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