Enterprise Rent-A-Car

M. Wes 

on Google

2 months ago

Made a reservation for my parents and the reservation was for a standard car and they gave them a midsize but the car was really falling under a compact car. They made us confirm the time of the pickup and when they picked it up the car wasn’t ready they had to clean it out because it was just brought from another enterprise. I explained to the manager that they are doing bad customer service and not giving people what they reserved. He explained that they had been pushed back all day and I explained to him that he should e... read more

Frank Robb 

on Google

2 weeks ago

I had rented a car from the brockport location for business travel. The car was filthy and disgusting. The battery died and needed replaced while at my destination and enterprise did not offer a solution conducive with my travel schedule. I had to use my personal AAA account to get the car running. When I returned the vehicle I spoke with the manager of the brockport NY location. I expressed to him my extreme dissatisfaction. He told me that he would like the opportunity to make it up to me. He offered a couple free days ren... read more

James Stone 

on Google

3 months ago

Great service and a great experience. It was my first time renting a vehicle and it couldn't have been any easier. Don't know if everywhere operates the same but the Brockport branch is top notch. Wouldn't hesitate to use them again, highly recommended. 

Shelbi Madden 

on Google

3 months ago

Very easy to make a reservation online. Brockport staff made sure they had the right type of vehicle I needed and requested. Check in was very easy. Dropping it back off was also very easy. Best prices around too. 

Hippie Chicky37 

on Google

5 months ago

When we had our accident it was a very upsetting time,but when we went to Enterprise to pick up the rental they were so understanding and helped so much it was my first experience with a rental and they made it very easy and stress free!! No hassle no waiting, they made our stress go away while we waited for our other vehicle to get fixed. I loved the rental we had. I was sad to return it 😆!!! Thank you again! Enterprise in brockport is the 👌 best!