Encore Assisted Living and Memory Care at North Branch

Thomas Smith 

on Google

2 months ago

No one wants to or ever thinks they will be writing a review for an assisted living home. At least I never did. Then I also never thought my mom would get dementia and need full-time care. My sweet mom spent about a year and a half in the loving hands of the team (family) here. They made her final journey, such a comfortable and loving and fun space for all of us to share. I can’t imagine the difficulty in their jobs, but so greatly appreciate the joy I see in their eyes and feel in their hearts. Thank you. Thank you. Thank ... read more

Rosanne Johnson 

on Google

8 months ago

They are a very caring staff & do the very best they can, sometimes even short a staff member or more, which is not unusual these days in any LTC facility. My only complaint is that they do not have a receptionist that always answers the phone during business hours or any designated person in the office hours to do it. When people call in, for whatever reason, 9 times out of 10 no one answers & you have to leave a message about why you were calling. This can be frustrating if you need someone to check on your family member &... read more

Ross Norman 

on Google

a year ago

This is such a nice community. The Administrator and the staff are really awesome! 

Anonymous 

on Google

a year ago

This is such a nice community. The Administrator and the staff are really awesome!