Encore Assisted Living and Memory Care at North Branch

Brittany Saumer 

on Google

6 months ago

I cannot say enough wonderful things about this assisted living community. The caregivers here truly go above and beyond every single day. They treat residents with such patience, respect, and genuine kindness — it feels like a family, not a facility. 

Thomas Smith 

on Google

a year ago

No one wants to or ever thinks they will be writing a review for an assisted living home. At least I never did. Then I also never thought my mom would get dementia and need full-time care. My sweet mom spent about a year and a half in the loving hands of the team (family) here. They made her final journey, such a comfortable and loving and fun space for all of us to share. I can’t imagine the difficulty in their jobs, but so greatly appreciate the joy I see in their eyes and feel in their hearts. Thank you. Thank you. Thank ... read more

Rosanne Johnson 

on Google

a year ago

They are a very caring staff & do the very best they can, sometimes even short a staff member or more, which is not unusual these days in any LTC facility. My only complaint is that they do not have a receptionist that always answers the phone during business hours or any designated person in the office hours to do it. When people call in, for whatever reason, 9 times out of 10 no one answers & you have to leave a message about why you were calling. This can be frustrating if you need someone to check on your family member &... read more

Ross Norman 

on Google

2 years ago

This is such a nice community. The Administrator and the staff are really awesome!