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Encino Smile Design

4.8
74 reviews
|Dentists|Los Angeles, CA 91436

16861 Ventura Blvd # 302, Ste 302, Los Angeles, CA 91436

(818) 986-8060

https://www.encinosmile.com/

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About

Encino Smile Design is a conveniently located and stress free full-service dental care provider. We provide regular and deep cleanings, white dental fillings, crowns and bridges, endodontics (Root Canal), a variety of teeth whitening, oral surgery (Extractions and Implants), Invisible Braces and Fast Braces, veneers, full mouth reconstruction, oral cancer screenings, and emergency dental services. Dr. Roman believes that having an informed patient and giving individualized treatment options is at the core of a successful dental care experience. To ensure this for Encino Smile Design, Dr. Roman regularly attends seminars to always be at the forefront of modern dental technology. We also provi

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Encino Smile Design > Review link

Marcie J. B. on BirdEye

a year ago

06/19/2020, 15:32 PM
I just left the office and am still shaking after by far the worst experience I've ever had in a medical office. It all began last year when I was experiencing pain in one of my teeth, a tooth that had been bothering me for quite some time. I went to Encino Smile Design because they were recommended by my neighborhood app., and I needed someone who could see me after hours. I was initially very impressed with the office and the fact that they had high-end technology and I could actually view my x-rays on a tv, which I had never experienced before. And sure enough, after taking x-rays, Dr. Kniter pointed to a beige circle that was clear on the x-ray and directly under my tooth, and told me it was a, "pocket of infection." He treated me with antibiotics, which did help, and sent me to an endodontist for a 2nd opinion. The endodontist did not (interestingly...), did not see an infection, but said that the tooth was cracked and would indeed neeed to be pulled. Upon returning to Dr. Kniter's office, I was told I would need a bridge or an implant, both of which were extremely expensive. I told them I would have to go with the cheaper option, the bridge and they said they would do the implant for the same price as a bridge. In the end, however, I spent close to 5k! They didn't bother to tell me that there was an additional cost for the crown, which was not included in the initial quote. But believe me, that was only the beginning... The actual procedure for the dental implant was by far the most painful experience I've ever experienced in my life! I was black and blue for weeks afterwards and imagine my Horror when Dr. Kniter did another x-ray weeks later and the same, "circle of infection..." was still on the x-ray!!! I confronted him and he suddenly hemmed and hawed and pointed to the black in the background (the same black that is in the background of EVERY SINGLE X-RAY) and told me that this was the infection. Later he said he wasn't sure, but he sure didn't sound uncertain on our first appointment, which is what I based my decision on of whether or not to remove the tooth. Today, month's after the implant was done, I went back to see Dr. Kniter because the tooth is STILL BOTHERING ME!!! He literally tried to trick me by pointing to another tooth and asking me if that was the one and when I told him I didn't appreciate the way I was being treated and repeated the events that took place from the very beginning, "Dr." Kniter began to shout at me and scream, "Nobody talks to me like this in my office.' I was sincerely frightened and after removing the implant and claiming he saw, "Nothing", I left his office shaking, still in pain, now in debt more than 4K, but absolutely certain that I will NEVER step foot in his office again. Dangerous man with a VIOLENT TEMPER, clearly not a clue what he's doing, desperate for your money. STAY AWAY!!!! P.S. It's probably no accident that they had me sign many waivers before the dental implant "surgery" was done...
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