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Empower Federal Credit Union

3.4

About this business

Location details

515 Erie Blvd W, Syracuse, NY, 13204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4157 reviews
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Will E's profile image
Will E 
4 days ago

Close your empower accounts ASAP. They are charging you money every month without your knowledge. Plus they can’t do anything over the phone. So if you cant get into the branch they just keep charging fees. Imagine if you’re disabled! Once I paid off my car loan with them they started treating me very unfairly. Not to mention the bank does absolutely nothing with your accounts over the weekend. Not even atm withdrawals. Waits till Monday and bam hits your account with everything all at once. So many better banks out there. L... read more

Tip CartelSr.'s profile image
Tip CartelSr. 
a month ago

I just relocated back to Syracuse, New York, I had to get new banking because Navy Federal had no branches near immediately walking into empower Federal credit union they made me feel welcoming help me with everything that I needed it. & Made sure it was completed. I must say, even after Ms Jewel was phenomenal and make sure that everything was correct with all my financial situations which boy I tell you where it was a lot She went further to call in an co worker Mrs. Carissa to exceed expectation and I am very happy well, ... read more

Jean-Pierre Rosas's profile image
Jean-Pierre Rosas 
3 months ago

Horrible customer service. As a business owner I would not open another business account here with the lack of respect and professionalism to customers. 

Kenneth Hodges's profile image
Kenneth Hodges 
4 months ago

This credit union is making me want to pick a different credit union to be apart of I’m also starting to regret ever becoming a member of empower 

Bruce Moyer's profile image
Bruce Moyer 
4 months ago

Great staff !! 

Frequently asked questions about Empower Federal Credit Union

How is Empower Federal Credit Union rated?

Empower Federal Credit Union has a 3.4 star rating with 157 reviews. 

When is Empower Federal Credit Union open?

Empower Federal Credit Union is open now. It will close at 6:00 p.m. 

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