This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire Rent A Car
- Transportation Services
- New Hyde Park, NY
About this business
With over 50 years of experience, Empire Rent a Car is one of the most respected rental companies in Flushing, Queens, Brooklyn, Bronx, College Point, Long Island City, Floral Park, & the surrounding areas. We set the bar high for ourselves in an effort to provide you with the best rentals, top-notch service, & incredible benefits. Our rentals include 12-passenger vans, 15-passenger vans, metric passenger vans, sprinter vans, minivans, delivery vans, cargo vans, production vans, economy cars, midsize cars, TLC cars, midsize ... read more
Location details
1850 Imperial Ave, New Hyde Park, NY, 11040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. |
Great customer service. Vehicles were given to me in mint condition with a full tank of gas to start you out with. I met with Gloria. She was concerned with my request and very polite as well as patient. She put the customer needs first.
My first experience renting from Empire Rental at the New Hyde Park location was a complete letdown. I received a car with partial full gas. A staff member incorrectly told me I would receive a gas fee refund if I returned the truck with a full tank, even writing the original gas load on the agreement with his signature. I followed his instructions, but when I called to get the promised refund, the manager refused to honor the agreement. They acknowledged their employee gave me wrong information but still wouldn't take respo... read more
I had rented a Penske truck from another location who did not have my truck when I arrived. NO phone call, NO notice...nothing. I arrived at the location to pick up my truck as I had a team of movers coming the next day to pack up the truck for our move to California. While still at the location with NO truck on the horizon, my wife called Penske's 800 number and found a truck at Empire rent a car. We booked the truck immediately and made our way to their location in College Point, NY. Upon our arrival we met with Chris Luna... read more
Ray is always so helpful and very transparent. Our basketball organization rents from Empire on a consistent basis. Ray and all the other workers are very kind and they get the job done on a timely manner. VANS are always clean and ready to go.
We always use Empire Rent A car at 1985 Bruckner Blvd The Bronx NY. All staff are professional and very friendly especially Gloria and Law. We love their cars especially the vans. Clean and new. Again, thank you. We will surely rent again soon! Joe
Frequently asked questions about Empire Rent A Car
How is Empire Rent A Car rated?
Empire Rent A Car has a 4.7 star rating with 191 reviews.
When is Empire Rent A Car open?
Empire Rent A Car is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com