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Empire Pool & Patio
- West Kelowna, BC
About this business
We are a new fully licensed and insured pool and patio service company that launched in March 2024. Our technicians are knowledgeable and CPO certified to service residential and commercial customers throughout Central and South Okanagan. At Empire our customers become family. Your Outdoor Kingdom is our Passion. We specialized in pool openings and closings, liner replacements, install and repairs on pumps, sand or cartridge filters, uv systems, omni systems, salt or chlorine systems, cleanings, leak detection, water testing... read more
Location details
2277 Shannon Hills Drive, West Kelowna, BC, V4T 2P1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Although Candace and Max have never done any work for me I have talked with them extensively about pools and hot tubs for I want to purchase one and their personalities and knowledge you got to understand is nothing short of amazing. They know what they are doing, they upgrade all the time, bring in products that their customers need and go over and above what is expected from what I hear. When its time they will be the business I call for the help.
If I could give 10 stars, I would. We recently had the pleasure of working with Max and Candace at Empire Pool & Patio for a complete pool liner replacement, new main drain installation, and a skimmer replacement — and I honestly can’t say enough great things about them. From start to finish, the experience was outstanding. Candace was incredibly professional, organized, and proactive. She communicated every step clearly, kept us updated on scheduling and weather impacts, and genuinely cared about making the process smooth... read more
We encountered an unforeseen problem with our pool pump that Max installed, he was quick to respond and get the problem resolved, standing behind the work he had previously done. Efficient and friendly service, thank you Max!
We were recommended to use Empire for some problems that developed with our pool. We could not have been happier with the service we received from Max and his crew. He is responsive and can be counted on despite his busy schedule. I can’t tell you how rare that is these days. My only disappointment is that I can’t give more than 5 stars!!! Use these guys, you won’t use anyone else ever again.
It's hard to find genuine and authentic services these days. After the service I received from Empire Pool and Patio, I hit the jackpot. Honest feedback, explained everything and did not try to upsell or provide recommendations to just make money. After wasting money trying to get our problems resolved from someone else, Empire took care of us. I would urge anyone to seek services from Empire. They will solve your problems and not try to rip you off.
Frequently asked questions about Empire Pool & Patio
How is Empire Pool & Patio rated?
Empire Pool & Patio has a 5 star rating with 25 reviews.
When is Empire Pool & Patio open?
Empire Pool & Patio is open now. It will close at 5:00 p.m.
Need help? Contact us.
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