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Empire ONE Federal Credit Union
- Credit Unions
- Buffalo, NY
About this business
Specialties Buffalo Community Federal Credit Union is a Full Service Financial Institution that has been around since 1935. We are committed to our Member's Financial Needs. We continuously strive to provide the most competitive low rate loans, as well as excellent customer service. Please visit us at our website to see all the products, services and benefits available to our members. Membership is open to Anyone That Lives, Works, Worships or Attends School in Erie County, NY. Please feel free to contact us at any one of o... read more
Location details
1155 William St, Buffalo, NY, 14206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 10:00 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been a customer here for over 30 years back when it was a postal credit union.The customer service has gone so downhill in the past few years I’m almost ready to start somewhere new!Case in point,my wife ordered something online, received product, only to find out the credit union put a hold on the card after.We received no email,no text,nor a phone call.She didn’t use the card for a few weeks,tried to order something else and that’s when she found out the card was frozen.NO NOTICE FROM CREDIT UNION FOR WEEKS!Good luck ... read more
Great credit union with the lowest and best credit card and loan rates in the area.
They don’t care about their customers, DO NOT OPEN AN ACCOUNT HERE
I want to thank all three loan rep ladies Rita, Joanna and Kitty on helping me on the loans I have had. All three ladies were so helpful and have gone above and beyond with helping me. Recently my last loan that was opened with Kitty and Rita and they both stayed over their time for me to get it done. I am very happy with the service i recieved and would recommend anyone to them with their loan needs ... Thank you again!!! April Machnica
Their operating hours make it near impossible to contact them. Even with an online account for my loan I can’t make a payment through the site unless I have a savings account with them. Their payment options are limited. In 2021 when I wanted to pay a lump sum on my loan I had to drive 40 minutes to the branch to make a cash deposit. They need a serious overhaul of their online and even phone systems to make payment options easier.
Frequently asked questions about Empire ONE Federal Credit Union
How is Empire ONE Federal Credit Union rated?
Empire ONE Federal Credit Union has a 2.6 star rating with 15 reviews.
When is Empire ONE Federal Credit Union open?
Empire ONE Federal Credit Union is open now. It will close at 4:30 p.m.
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