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Empathy House

2.4

About this business

Location details

360 Sunnyside Av, Ottawa, ON, K1S 0S4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.414 reviews
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FrugalMel Remus's profile image
FrugalMel Remus 
on Google
a month ago

The program and outline is good. However the D.O.C is Harsh and very judgemental. SO So many rules to follow and constantly stay up on. No room for errors. the assertions are ridiculous. Ok if they were coming from employed Staff but NOT from peers. I think the staff feel the same but cant voice their opinions. in fear of losing their jobs. 

katja webster's profile image
katja webster 
on Google
7 months ago
Mary V's profile image
Mary V 
on Google
a year ago

I spent 10 days at Empathy House. The pictures that you see on their website are false. In March 2023 I Arrived there to begin my treatment. The bed clothing had blood stains on the sheets. The comforters were so thin and didn’t keep me warm. I had to put comforters under my mattress for some support as to not feel the wood frame. Climbing stairs to do chores was demanding on my body.Going from floor 3 to basement to empty the pails was brutal those were the rules. Cannot empty floor washing Pails into the toilets, I was in ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

The one star is for Ashley who was always very kind to me but this was the worst experience I have ever been through. I was expecting help with my issues but instead they only created more doubt and anxiety . Tiffany and April are very judgemental and lack any kind of empathy. I was kicked out for showing emotion and wasn't even given a warning or given a chance to defend my actions. If you are looking for help with your addiction this is not the place to go. They will leave you homeless and in worse emotional state then whe... read more

Patricia Bard's profile image
Patricia Bard 
on Google
a year ago

The one star is for Ashley who was always very kind to me but this was the worst experience I have ever been through. I was expecting help with my issues but instead they only created more doubt and anxiety . Tiffany and April are very judgemental and lack any kind of empathy. I was kicked out for showing emotion and wasn't even given a warning or given a chance to defend my actions. If you are looking for help with your addiction this is not the place to go. They will leave you homeless and in worse emotional state then whe... read more

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Frequently asked questions about Empathy House

How is Empathy House rated?

Empathy House has a 2.4 star rating with 14 reviews. 

When is Empathy House open?

Empathy House is open now. It will close at 6:00 p.m.  

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