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Emerald Glen Memory Care Plus

3.9

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Location details

3558 E McDowell Rd, Mesa, AZ, 85213, United States

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3.914 reviews
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Alex Randall's profile image
Alex Randall 
a month ago

Sherri came into your lives at Emerald Glen in September 2024. She was first diagnosed with Primary Progressive Multiple Sclerosis in 2017, and her care was then provided at home by her family for the next six plus years, remaining in the home she loved, with the help of those who loved her. This was what she wanted, what we all wanted. It was not easy, coming with numerous setbacks and challenges for her and those helping, sometimes heartbreaking. There was nothing anyone could do to slow Sherri’s decline, while the require... read more

Jeffry Kohler's profile image
Jeffry Kohler 
a month ago

My mother currently resides at Emerald Glen. She, and our family, are very pleased with the quality of care she receives. Daily, a family member is present in the facility visiting and spending time with her. These daily visits have provided the opportunity to watch the caregivers, facility supervisors, and owners do their best to provide an exceptional level of care to residents. The owners are engaged and active in the operations. They know the residents and staff on a first name basis. Giving the opportunity they also are... read more

Danny Villarreal's profile image
Danny Villarreal 
a month ago

DO NOT SEND YOUR LOVED ONE HERE. We admitted our father to emerald green in April. After meeting with owners and having them meet our father prior to him being admitted we were told they had the capacity and capability to offer him the attention he needed. We made it clear he had dementia and emerald green claims to be a memory care facility. They do not. They charge a very high premium for memory care. But they would leave him unattended for hours and the. They would sedate him when he acted up. He weighs about 120 pounds a... read more

Laurel Criddle's profile image
Laurel Criddle 
a month ago

My father lived at Emerald Glen Memory Care Plus from April to August 2025. The experience was overwhelmingly negative and I hope sharing this will help other families avoid what we went through. At first glance, the facility is beautiful. Upscale decor, spotless halls, and a grand entrance. It looks like a luxury resort. But behind the polished appearance is a facility that is understaffed, undertrained, and unequipped to handle true memory care. The use of the term Memory Care Plus is false advertising. There is no special... read more

Laurel Criddle's profile image
Laurel Criddle 
5 months ago

My father lived at Emerald Glen Memory Care Plus from April to August 2025. The experience was overwhelmingly negative and I hope sharing this will help other families avoid what we went through. At first glance, the facility is beautiful. Upscale decor, spotless halls, and a grand entrance. It looks like a luxury resort. But behind the polished appearance is a facility that is understaffed, undertrained, and unequipped to handle true memory care. The use of the term Memory Care Plus is false advertising. There is no special... read more

Frequently asked questions about Emerald Glen Memory Care Plus

How is Emerald Glen Memory Care Plus rated?

Emerald Glen Memory Care Plus has a 3.9 star rating with 14 reviews. 

When is Emerald Glen Memory Care Plus open?

Emerald Glen Memory Care Plus is open now. It is open 24/7. 

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