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Emerald Cruises Canada

3.5

About this business

Emerald Cruises offers a diverse lineup of river and yacht cruises on three continents. The Emerald Azzurra, the line’s first ocean going vessel set to debut in January 2022, is a 100-guest, 5-star luxury superyacht that will sail the warm waters of the Mediterranean, Adriatic, Black and Red Seas. On the rivers, Emerald Cruises sails nine branded Star-Ships in Europe and one on the Mekong, as well as a chartered river ship sailing the Russian waterways (MS Nizhny Novgorod). The brand offers contemporary deluxe ships, o... read more

Location details

401 W Georgia St, Vancouver, BC, V6B 5A1, Canada

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
3.56 reviews
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Shelley Wiebe's profile image
Shelley Wiebe 
on Google
a year ago

We are just returning from a 21 day Cambodia and Vietnam. It was an amazing trip. The best part was the boats on the Mekong and Halong Bay. Both our guides were wonderful and knowledgeable. Bros in Cambodia and Nghia in Vietnam. One of our Discover More trips was cancelled and we received a refund within a week of getting home. The "One Night in Saigon" - Discover More excursion was NOT as Advertised!! It was definitely NOT worth the extra money paid. Our guide to the airport, Minh, was very helpful and he was well educated.... read more

Laurenne P's profile image
Laurenne P 
on Google
2 years ago

Emerald canceled my Rhine river cruise (August 2022) and have yet to process my refund. I had my agent call at the 4 week mark and was told “they are processing it and will mail a refund”. Initially I was told that the refund would be processed within 2 weeks. Not acceptable to hold my $8000+ hostage for weeks and weeks. At this point they should be wiring funds or sending by Fed Ex but they won’t. In what world is it acceptable to wait this long for money that a large corporation has no right to hold onto. Sept 28 I spoke w... read more

William Lobodici's profile image
William Lobodici 
on Google
2 years ago

Our Dec. 2022 river cruise was cancelled by Emerald without any explanation. I requested a refund and have now waited weeks with no refund or apology .I would stay away from this company 

Susan Moore's profile image
Susan Moore 
on Google
4 years ago

Loved the cruise from Budapest to Nuremberg last August. The Panorama suite was lovely and staffs kind and attentive. Food and wine deliciou6.Plan to do Bucharest to Budapest in September 2021, covid permitting. 

Judy Kelly's profile image
Judy Kelly 
on Google
5 years ago

My spouse and I booked a 19 day excursion to Cambodia and Vietnam back in May 2017. Our tour was for September 28 until October 16, 2018. We actually booked 3 extra days at the beginning of the trip so that we'd be well rested. We've just returned home after the most incredible experience of our lives. This is a glowing testimonial that Emerald Waterways is a first class travel agent! Every tiny detail was thoroughly thought out and adhered to and our expectations were exceeded beyond our imagination. We certainly would not ... read more

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Frequently asked questions about Emerald Cruises Canada

How is Emerald Cruises Canada rated?

Emerald Cruises Canada has a 3.5 star rating with 6 reviews. 

When is Emerald Cruises Canada open?

Emerald Cruises Canada is open now. It will close at 5:00 p.m.  

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