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889 Elmsmere Rd, Gloucester, ON, K1J 7T7, Canada
Get directionsMy father-in-law is at the Villa and has no complaints. The atmosphere is light and relaxed, and the psw employees are polite and friendly. I've chatted with some residents there, and they had only good things to say. The owner and managing director work very hard for the good of the residents. The Christmas party in December was very nice.
Less than one star. They treat their employees terribly and can't keep them because of that. The prices are way too much for what they provide, I feel so bad for the elderly who get put here and just sit and do nothing all day. Hany (the owner) believes he knows best but he's never there enough to actually know how anything gets done. He has an idea about how things are supposed to work and then when he comes in and sees they don't work like that he chews out his workers.
Elmsmere has provided care and support to our parents over the last three years. We are particularly grateful for the kindness and dedication given during our mother’s Palliative care during the last few weeks.
My mom came here, unexpectedly, in the middle of Covid, right after spending Christmas in the hospital, under very stressful and difficult circumstances. When other residences we contacted didn't even call us back, the team at Elmsmere Villa helped us through the entire transition with a care and efficiency that was entirely reassuring. Since then, every interaction with the staff, including the owner, has further demonstrated Elmsmere Villa's dedication to provide Mom with dignified care, respect, kindness and sincere affec... read more
The owners are very involved and are often onsite. They are great. One is a doctor and the other is a pharmacist. The staff (and the owners) is very caring and empathetic. They treat my father like a family member. My father loves the food and he has a very nice comfortable room. He is very happy there and that provides us a lot of comfort.
Elmsmere Villa Retirement Residence has a 3.9 star rating with 7 reviews.
Elmsmere Villa Retirement Residence is open now. It is open 24/7.
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