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At Electric Bike Superstore we only stock quality e-bikes and electric bike conversion kits that has been thoroughly tested to meet Australian standards and road conditions. Our 5 star service promises to deliver top notch customer services from initial inquiry, to tailoring the right e-bike that meets your needs, to all after sales services. Given you peace of mind and confidence from first contact.
1034 Dandenong Rd, Carnegie, VIC, 3163, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 10:30 a.m. to 5:30 p.m. | |
Wed | 10:30 a.m. to 5:30 p.m. | |
Thu | 10:30 a.m. to 5:30 p.m. | |
Fri | 10:30 a.m. to 5:30 p.m. | |
Sat | 10:30 a.m. to 4:30 p.m. | |
Sun | Closed |
Gordan, Hugo and the team were so delightful to deal with. The customer service from the first initial phone call to travelling 3 hrs to visit the shop to then purchasing 2 e-bikes was exceptional. Great bikes, great price and a pleasure to deal to with. We highly recommend for all your bike needs.
I live on the north side, and sometimes, making the long haul south is the better option. After having been to multiple repair shops, nothing comes close to EBSS. Gordon is VERY knowledgeable and swift with ordering parts and repairing bikes. He goes out of his way to help educate you. What i thought would take a week for my bike to be complete (ordering parts and all) it only took 2 days. Needless to say I'll be making the commute because the service received is outstanding.
Five years ago, I bought my E-bike from Gordon. Since then, I’ve moved to the north side of the city and found it incredibly difficult to find an experienced and attentive bike shop willing to service my bike. Most stores in the north have strict rules about which E-bikes they’ll touch, and many can’t even source the necessary parts. Gordon and his team has consistently provided excellent customer care. His communication is clear, he’s generous with his knowledge, and he genuinely wants to help. While other bike shops told m... read more
Had a great experience with Electric Bikes Superstore. The Gordon and Clancy were quick to respond, polite and clearly knowledgeable. They were even able to accommodate a last-minute request, which I really appreciated... though to be fair, I wouldn’t count on that during peak season. Overall, super impressed with the service and would definitely recommend them!
Electric Bikes Superstore has a 4.9 star rating with 329 reviews.
Electric Bikes Superstore is closed now. It will open on Tuesday at 10:30 a.m.
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