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Elderwood of Lakeside at Brockport

2.6

About this business

Location details

170 West Ave, Brockport, NY 14420, Brockport, NY, 14420, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.636 reviews
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Nicole Noce's profile image
Nicole Noce 
2 weeks ago

My 96 year old grandmother has been to 3 different rehab facilities in Monroe County in the last 2 years for different reasons. She was recently admitted to Elderwood @ Brockport after a long hospital visit. The staff has been absolutely wonderful, caring and attentive. This has been the best facility we have experienced and I am so happy she is in such good care. While there may be many negative reviews, I can say from experience that all facilities are understaffed, that has been our experience as well. However, the staff ... read more

Tom Hughes's profile image
Tom Hughes 
a month ago

Refused to give my father in law meds left him sitting in a diaper. He stayed two days and we brought him home because of subpar care. If you ask him he'll say if you're ready to do go there because there patient care is horrible 

RICAN4LYFE's profile image
RICAN4LYFE 
a month ago

Do Not i repeat Do Not send your loves ones to this place. Sent my dad there for rehab. Lets just say i took him out on day 2. No help to bathroom. Left him with a dirty diaper overnight. It wasnt worth it. I understand help is an issue but come on. 

Judy Heidt's profile image
Judy Heidt 
3 months ago

Do not go here for rehab. They are understaffed and because of this the staff they have have an attitude. You buzz for assistance to the bathroom and you wait for half an hour to 45 min. Night nurse is rude and slow. Nedications are not given on timely manner. Two nurses per floor. Nothing good to say about the place. The PT and OT I received was adequate. Went home for the remainder of rehab but they were delayed in setting up my home care also. Do not go here with your loved one. They always seem to have an opening cause o... read more

aliza gutierrez's profile image
aliza gutierrez 
6 months ago

Terrible service and rude workers 

Frequently asked questions about Elderwood of Lakeside at Brockport

How is Elderwood of Lakeside at Brockport rated?

Elderwood of Lakeside at Brockport has a 2.6 star rating with 36 reviews. 

When is Elderwood of Lakeside at Brockport open?

Elderwood of Lakeside at Brockport is open now. It will close tomorrow at 12:00 a.m.  

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