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Elder Services of the Merrimack Valley Inc
- Community Service/Non-Profit
- Lawrence, MA
About this business
Location details
280 Merrimack St Suite 400, Lawrence, MA, 01843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used their laundry service but clothes came back smelling of dogs. Also Homecare said I refused them entry but noone ever called for appt at my home
I spoke with a young woman yesterday . I was asking for a housing addvoc. This woman told me that at 63 year old I was to
I wish I can give no stars. The irresponsibility of the agents is ridiculous. They’re never reachable. I haven’t had contact with my assigned agent for months send emails with no response, make calls with no response, some random agent calls only when they are rushed by the state for your immediate response then you never hear back from them, we end up solving our own issues with the FI. The state department should look into it cause they are not good to work with, disable citizens deserve better than this crap.
This solely pertains to Viridania Valdez. I'm the surrogate for 6 seniors who use Agespan services. I have thus dealt with 20+ Agespan reps including case workers & nurses. Everyone is great and returns calls within a reasonable timeframe. Viridania does not. During a home visit, a relative & I asked her to enroll him or Meals on Wheels. I then followed up with 4 voicemails, each spaced out by a few weeks. We also told a nurse who visited to remind her, which I'm sure she did. I have also left numerous voicemails for her for... read more
It has been such an awful experience that it would take too much time to put into words . Just choose another company for PCA services. They are extremely irresponsive and careless. The employees who are there to assist and manage don’t seem to have any urgency for client concerns. I’ve left countless voicemails and messages with the receptionist and needed up having to just figure out and solve the issue myself between the insurances for my grandmas PCA services to be reinstated. Cooperate should begin an investigation on t... read more
Frequently asked questions about Elder Services of the Merrimack Valley Inc
How is Elder Services of the Merrimack Valley Inc rated?
Elder Services of the Merrimack Valley Inc has a 2.7 star rating with 67 reviews.
When is Elder Services of the Merrimack Valley Inc open?
Elder Services of the Merrimack Valley Inc is closed now. It will open at 9:00 a.m.
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