El Paso Water Company/Derby Water

Christine Zuern 

on Google

11 months ago

I've paid my bill over the phone with friendly people for YEARS! NOW they say pay online or in office. I don't do online. And I won't authorize automatic pymnt, who knows WHAT they'd pull after this? I don't have working vehicle. Guess I'll have to WALK to office to spit in their face as I pay my bill. 

Ryan Crawford 

on Google

a year ago

Horrible thefts. They don't even stick to the bills they send out. Got a bill that had a couple late payments on. Bill was $309.43 due 01/08/2024 late on 01/09/2024. Yet on 01/03/2024 they sent out a disconnection notice for $312.26 + $30. Past due fee and shut water off 01/04/2024. Now how is that even legal?. Ihave the paper bills to prove it. If you can just change the dates to 5 days early. Wouldn't more companies do that all the time to steal more money from the customers just like El Paso Water Co. in Derby ? 

Dave Eichman 

on Google

4 years ago

I ALWAYS get great and friendly service when I call or go in. Very helpful staff. Thank you!! 

Victoria Chambers 

on Google

5 years ago

Very kind staff that are very knowledgeable and welcoming. Helped me set up automatic payments in a jiffy.