Educational Employees Credit Union - EECU - Hanford Branch

HEATHER REDDING 

on Google

3 weeks ago

Absolutely AWFUL customer service. I’ve had loans and accounts with at least 5 different credit unions and have NEVER experienced the negative customer service that I have with EECU. Most credit unions are so kind and professional but these people could care less. All of my accounts are paid and in good standing with zero hiccups on my side yet anytime their platform has an issue or a representative makes a mistake there is no accountability taken, no apologies, just overly aggressive, condescending representatives. I cannot... read more

Marisol C.T 

on Google

3 months ago

I do not reccomend this credit union for anyone looking to have quick access to their money. They make it hard for you by not having temporary cards when yours is lost, stolen, or their atm machine does not return it in error. In the aforementioned instances you will have to wait 10-14 business days for a new card. They have limits on how much of YOUR money you can take out a day from both the atm and inside the branch. From the atm you are not able to take out as much as you can inside with limits of either 300 or 500 (depe... read more

ALIJAH TURNER 

on Google

7 months ago

The rudest customer service ever. They have held my money illegally for the past 4 days with the runaround from everyone I’ve talked to. Please do not bank with them, they give you unrealistic timelines and being educational employees they know we get paid once a month yet will punish for not having something in 2 weeks. A joke of a credit union.