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Edible Arrangements
- Gift Shops
- Memphis, TN
About this business
Location details
1430 Union Ave, Memphis, TN, 38104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter had an arrangement delivered for my birthday and told me that she had ordered balloons, flowers in addition and that there were supposed to be chocolate covered pineapple along with the strawberries… (none of which I received) they told her she couldn’t get a refund… Im seeing this is an ongoing theme along with bad customer service…I hope in the future they get the business outcome they deserve
Update: I was contacted by the store and they gave me a sincere apology and refunded my money. They did not ask me to change my review or my rating but I feel they deserve the benefit of the doubt so I’m upgrading their rating. Terrible experience. I do not recommend. Placed an order on the 6th for delivery on the 13th. Never received any communication other than the store received the order. Sent multiple messages and called the location 5 times until I was able to speak to a live person who told me that I would receive the... read more
Had so much business for valentine's day after all that snow been on ground for the last two weeks, they had sold out of everything and wasn't taking orders to the following week, that is how you know this is such a great business
ZERO STARS should be an option for the lack of empathy and customer service their employees display! Just full of ignorance in their response. Several attempts to contact them regarding two delivery orders on 2/14 and even a voicemail with no success. Called on 2/15 to address non delivery and the girl that answered the phone had ZERO CUSTOMER SERVICE SKILLS. Notating the ticket they attempted to contact me due to no driver but that was not true. Refused to refund my tips and then when I asked for a manager the girl got argu... read more
Terrible experience. I do not recommend. Placed an order on the 6th for delivery on the 13th. Never received any communication other than the store received the order. Sent multiple messages and called the location 5 times until I was able to speak to a live person who told me that I would receive the order as planned that evening before 9pm. I never received it. I’ve called more than 20 times this morning and been placed on hold twice for over 15 minutes each time and now goes straight to voicemail. I finally gave up and re... read more
Frequently asked questions about Edible Arrangements
How is Edible Arrangements rated?
Edible Arrangements has a 2.9 star rating with 253 reviews.
When is Edible Arrangements open?
Edible Arrangements is closed now. It will open at 9:00 a.m.
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