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Edible Arrangements
- Gift Shops
- Oakland, CA
About this business
Location details
3079 Telegraph Ave, Oakland, CA, 94705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hello so I made an order yesterday thinking it would be less hectic than actual mother’s day. I had no issues with the arrangement itself but the delivery took forever and they had me waiting all day when system said on route since 8 am. They should be more responsible with delivery and better organized. I suggest doing pick up that will be me next time.
I want to thank the staff who was in charge of creating the order for my best friend and her new baby. After seeing the low ratings, I was worried she would receive a bad arrangement but was happy and see to hear that everything was just as described. The fruit looks fresh and the arrangement had more fruit than I expected. I did mention to my friend to take photos, disassemble and place in the fridge if she was not going to eat it right away to ensure freshness. The balloon was fully inflated and the basket was nicely wrapp... read more
My husband Came in Saturday March 22nd at about 2:30. He ordered 3 cheesecakes and 6 strawberries. On Sunday we ate the items and after eating a few strawberries my chest begin to tighten and my breathing begin to become shallow. It was MOLD on the strawberries. I noticed that even when I took the initial photo after receiving them you could see mold and I didn't notice until later. I called the public health department and edible arrangements store in Berkeley. They didn't apologize or anything told me without a receipt it'... read more
Horrible service, they can’t give you an update on when your order will be delivered even though they state on line that the order will be delivered within 1hr of receiving confirmation email. I waited 4hours and was told that they don’t know the whereabouts of their delivery driver so they can’t tell me how longer delivery will take
Horrible customer service, Ivan the manager said there was nothing he could do about not fulfilling my order. He mocked my wife for wanting to speak to customer service. He provided a customer service number that actually went back to him and the acted like a different person until my wife called him by his name. Overall I hope corporate reads this I’m really shocked that someone in customer service was so unprofessional.
Frequently asked questions about Edible Arrangements
How is Edible Arrangements rated?
Edible Arrangements has a 2.7 star rating with 102 reviews.
When is Edible Arrangements open?
Edible Arrangements is closed now. It will open on Monday at 9:00 a.m.
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