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Edible Arrangements
- Gift Shops
- Phoenix, AZ
About this business
Location details
5501 N 7th Ave Suite 104, Ste 104, Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible- My daughter placed an order for me for over $175. It was supposed to be delivered on 05/12. I never received it. I did get a phone call with someone lying telling me the address was wrong. I looked at the receipt and it was not wrong. I told them it would be fine to deliver it the next day. They said ok first thing in the morning. I still have not received it. I called and spoke with Juan the manager. He told me they were just too busy because of Mother's Day. Too busy for a phone call? I asked to have the owner ca... read more
They really dropped the ball on my order. I ordered ahead online and the order is still sitting there (several days later) with no cancellation, no refund, no communication, and the store doesn’t even answer their phone with multiple attempts from me reaching out. What a waste of a good product. Maybe put a sign on the website that says, “We won’t serve, but we’ll take your money!”
Wish I could rate lower than 1 star. I paid a lot of money to this place for a nice edible arrangement and custom card to be delivered to my mom on Mother’s Day. To this day, she has not gotten her gift but they have the nerve and audacity to send survey emails asking how they did on the order we never got. Me and my mom have been put on a callback list multiple times for them to call back hours later and immediately hang up. My mother should be enjoying her gift but instead we both have been trying to get a refund for the l... read more
Placed an order and paid $17 for “guaranteed delivery” on Mother’s Day and the arrangement never arrived. Today my mom received an email asking how her arrangement was, the one that was NEVER DELIVERED. I get it Mother’s Day is busy but if you can’t deliver when you promised notify the customer or cancel the order. I’ve called twice and been on hold for over an hour with no answer and I’ve emailed with no response. I can’t even be guaranteed a cancelled order and refund because it’s an online form which I already completed!
BUYER BEWARE! This store is very discourteous. We ordered something to be delivered on Mothers day, order was placed on May 7 and delivery supposed to be the 11th but never delivered, every time you call you can never get someone to answer you call it will reroute you to an automated that you have to wait a very long time just to input a call back number, then you have to wait 24hrs for a call back. After I was promised that the order will be delivered today after Mother’s day and still yet to be delivered. Very discourteous... read more
Frequently asked questions about Edible Arrangements
How is Edible Arrangements rated?
Edible Arrangements has a 3.1 star rating with 170 reviews.
When is Edible Arrangements open?
Edible Arrangements is closed now. It will open tomorrow at 9:00 a.m.
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