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Edenred Commuter Benefit Solutions Walk-In Center
- Transportation Services
- New York, NY
About this business
Location details
450 7th Ave 19th Floor, Suite 1906, Suite 1906, New York, NY, 10123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful company with terrible policies and useless customer service
Apple Pay on NYC metro works about 75% of the time. The rest of the time you get charged despite your card being rejected. Pathetic technology. Would recommend not using commuter benefits if Edenred is your provider.
There is no option to give less than one star. I got connected with Angela twice today out of I believe the Waltham, MA office. The first call she struggle to get my name and didn’t properly look up my information before telling me I did not have an account and rudely spoke to me as if I was lying about the service I needed. I’ve been trying to get a refund since May 15th. I connected with the parking company and received more information. I called back to confirm if the check was physical there and an email to create a pape... read more
This company has the worst customer service. Though they provide a 800 number, you will have to stay on the phone for hours to get someone and when you do, they have no answers. I have been on the phone, cumulatively, over 10 hours to speak to someone regarding my card that keeps getting declined when I try to purchase my monthly commuter pass, even though my account is fully funded. In that time, it took me hours to speak to someone; I was only able to speak to two people for less than five minutes each in all of that waste... read more
Frequently asked questions about Edenred Commuter Benefit Solutions Walk-In Center
How is Edenred Commuter Benefit Solutions Walk-In Center rated?
Edenred Commuter Benefit Solutions Walk-In Center has a 1.3 star rating with 58 reviews.
When is Edenred Commuter Benefit Solutions Walk-In Center open?
Edenred Commuter Benefit Solutions Walk-In Center is closed now. It will open on Monday at 9:00 a.m.
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