Ecumen - Luther Park of Sandpoint, Sandpoint Senior Housing & Assisted Living

Kim miller 

on Google

8 months ago

My initial post below was from many years ago. My mother went from private pay to Medicare/Medicaid after several years. The experience once she went on to Medicaid changed completely, not to mention how the Administration treated residents and family during Covid. Not good at all. Different rules for Admin vs the rest of the world. The Administration are bullies and you can’t count on the State of Idaho Licensing or the Ombudsman to advocate for your family member even if you have significant documentation of wrong doing. O... read more

Elly Birdie Bennett 

on Google

a year ago

Humiliation, Wage Discrimination, Dictatorship/Tyrant/Bully in Leadership... Med Tech/Resident Assistant - Sandpoint, ID I worked five weeks at Luther Park in Sandpoint, ID. I was humiliated and belittled by the executive director for bringing my five pound dog to brighten residents day on my day off. The executive director kicked me out of the pet friendly facility. On hire I was quoted wages. The executive director cheated me .50 an hour. She refused to pay me for the job I was hired for. , however my recently hired male c... read more

Nita Allard 

on Google

3 years ago

My sister was in the Memory Care Unit at Luther Park for 15 months before her death. The staffing became horrible.......sometimes 1 Resident Assistant for over 20 residents in Memory Care. While the staffing was very deficient, the administration raised my sister's level of care to a Level 3 and also added a Compassion and Behavior Management charge of $600/month. They weren't able to consistently provide a basic level of care, let alone an advanced level of care. The licensed nurses turned over often with little follow thro... read more

Becky Burns 

on Google

3 years ago

Do not place your loved ones in this facility. Our parents with dementia experienced many significant gaps in their care. Ongoing training and support of staff is poor, resulting in uneven care. Communication was often extremely poor, and a high turnover of nurses (5 in 3 years) resulted in neglect, documented by the state ombudsman. Between one changeover of nurses, residents’ differing needs were not communicated—our father was in hospice; a new head nurse was not informed. Residents are often left at the ER without provis... read more