Ecotric bike shop

DJ Iatarola 

on Google

2 months ago

They are a total scam and all should be arrested I had paid through zelle and never received the product and they won't refund my money someone tell me how to call the local police and get them shut down 

shane flannery 

on Google

3 months ago

They really deserve 0 stars, I bought a new throttle for my ebike on their website on May 29th got an email saying it shipped the next day with a tracking number, the first tracking number was for someone else in a completely different state who's delivery was for February 6th, I let them know of the mistake and yet again they send me another old track number for a shipment I ordered in the begining of the month saying that it's been delivered except earlier in the month I ordered 2x controllers which this order was for a co... read more

Tina King 

on Google

4 months ago

Ordered parts for bike. They had us pay through Zelle (odd) told us later they don't have the parts and if we want a refund we would have to Zelle more money. Someone needs to shut them down! James McIntyre is who we worked with and sent a Zelle to. I have demanded a refund and there is no response. The phone number is disconnected for Ecotric customer service on the website and this bike show in Oakland number is incorrect. This is the address James has on the invoice. 

0 0 

on Google

a year ago

Bought a Hammer in 2022. Have ridden it approximately 3,000 miles. Loved it until the seat post broke. Almost crashed and broke my neck when it unexpectedly failed at approximately 20+ mph!!! Called to find out if the warranty covers... Only 18 months! Nope???!!! Blamed me and told me the seat post was too high even though it was half way up and not marked to go above a certain height. Customer service told me "they've had this problem before on at least 3 bikes." Bottom line, these bikes are dangerous and have safety issues... read more

0 0 

on Google

a year ago

Bought a Hammer in 2022. Have ridden it approximately 3,000 miles. Loved it until the seat post broke. Almost crashed and broke my neck when it unexpectedly failed at approximately 20+ mph!!! Called to find out if the warranty covers... Only 18 months! Nope???!!! Blamed me and told me the seat post was too high even though it was half way up and not marked to go above a certain height. Customer service told me "they've had this problem before on at least 3 bikes." Bottom line, these bikes are dangerous and have safety issues... read more