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ECI Software Solutions, Inc
- Software company
- Fort Worth, TX
About this business
Location details
4400 Alliance Gateway Fwy, #154, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a particularly friendly firm to do business with.
Bad developers run the ECI company. Sales promote a customizable ERP software and promise to fix any reported bugs in 30 days. They are liars. They don't fix bugs unless a large number of customers complain. They don't update their old codebase when they add new features--so they break functionality all the time and deny it saying that it isn't a bug that the old feature doesn't function with the new feature. They actively sabotaged the community by deleting the user forum. They purposefully withhold customization documentat... read more
Nice work and accommodating people.
Frustrated Customer! Recently, ECI announced the acquisition of Khameleon and we have been one of the first customers to pay for a mandetory expedited fee to migrate our data from ECI's Team Design a 60-year-old platform into the new system. It has been anything but expedited. Our experience has been poor/below expectations; we've had multiple issues resulting in loss of business and added costs to manage the significant learning curve. I would not recommend except with caveat that our primary contact has been amazing and wo... read more
Frequently asked questions about ECI Software Solutions, Inc
How is ECI Software Solutions, Inc rated?
ECI Software Solutions, Inc has a 3.3 star rating with 32 reviews.
When is ECI Software Solutions, Inc open?
ECI Software Solutions, Inc is closed now. It will open at 9:00 a.m.
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