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eBikeBC is a Canadian based, premier supplier of innovative and affordable ebikes and other micro eMobility solutions for clean transportation. Our mission is to provide our loyal and happy customers environmentally-sustainable, well designed products to replace cars on the road, or alternatives for snow and water mobility.
1685 Ingleton Ave, Burnaby, BC, V5C 3V6, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Excellent customer service from Ali K. He handled my situation with patience, professionalism, and genuine care. Ali took the time to listen, investigate the issue, and follow up until everything was clarified. It’s rare to find such dedicated support, and I truly appreciate the effort he put into resolving my concerns. Highly recommend.
After leaving my review about the lack of response to multiple calls, voicemails, tickets, and emails, the company reached out to clarify the situation. They explained there had been a miscommunication and offered a $100 goodwill refund as a resolution as the item could not be returned. I appreciate that they took steps to address my concerns once they became aware of them.
Great bike! Went to the store to test ride as so wanted to get the feel of the bike (not just the look or specs online). I’m a new to e-bikes but the staff were helpful and knowledgeable and I walked out with one.
Very friendly easy transaction. Uncle Gord has mobility issues and now feels like he can independently move around with ease.. thank you
EbikeBC (Electric Bikes and Conversion Kits' Service Center) has a 4.3 star rating with 326 reviews.
EbikeBC (Electric Bikes and Conversion Kits' Service Center) is closed now. It will open at 10:00 a.m.
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