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Eastern Bank
- Finance
- Wilmington, MA
About this business
Location details
370 Main St, Wilmington, MA, 01887, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Wilmington branch of Eastern Bank has very poor customer service. The worst I’ve ever seen at any bank. Scott the Assistant Branch Manager is very rude, childish and condescending. He gave me false information and excuses for his branch mistakes. I have a receipt from January for an IRA with a 3.71% 4 months interest term. This renewal was never updated by the bank. I’m trying to fix this mistake. He would not provide me with the Regional Eastern Bank Managers phone number. So I could request an override. At first he said he... read more
This is the absolute WORST branch for customer service. You could literally turn to stone waiting in them. They can’t decide whether or not to service every car that comes through the drive-thru while ignoring this in line in office or vice versa. May be time for me to switch banks since it often takes me more than one trip to get a single transaction like pulling cash from my account in certain denominations done.
I have 5 bank accounts with eastern bank, I tried to open a savings for my son as I already have one for my oldest & they refused to because I only had his social security card & not his birth certificate, but I just went to another branch & they said I only need a social not both. They need to get on the same page ..
Frequently asked questions about Eastern Bank
How is Eastern Bank rated?
Eastern Bank has a 3 star rating with 6 reviews.
When is Eastern Bank open?
Eastern Bank is closed now. It will open on Monday at 9:00 a.m.
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