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Eastern Bank
- Banks
- Silver Lake, MA
About this business
Location details
1800 Main St, # 38, Silver Lake, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I went to do a deposit went throw the drive throw. The lady look at the check and deposit slip and started to question me as who I was and if I was on the account like I was a theif as she was insepecting the check she said she has never seen me at the back or my name I don't know what the big deal was I wasn't asking for money back I have an account there she never ask for my ID it was just bull I have had family and friends do deposit for me at outher breaches and at may outer bank with out any trouble I will be taking my ... read more
I have been banking for decades and this bank by far is the worst of them all! Their app freezes all the time, the desktop portal is a mess. The staff at this branch have no clue. I am not recommending this bank to anyone until they get their ducks in a row, they are so behind in technology it is not funny. Update: I spoke to the local office and they were aware of the issues with the app. They promised a better version to be available soon
Management not aware of their own company policies. Online app is not easy to navigate and freezes often. Won't recommend.
Used them for 2 years, my balance went to $0.00 because this was a back up account, they closed my account without notice and when I told them it was not right, they got an attitude that I should have read the fine print. A bank should work with there clients and communicate. Sending a lousy notification letter will not kill them. Also, their technology online is so old, the mobile application continues to freeze and when you call, you get no cooperation. I am taking my business to DCU, I will not recommend this Bank and mor... read more
Frequently asked questions about Eastern Bank
How is Eastern Bank rated?
Eastern Bank has a 2.4 star rating with 5 reviews.
When is Eastern Bank open?
Eastern Bank is closed now. It will open tomorrow at 9:00 a.m.
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