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East River Federal Credit Union
- Finance
- Madison, SD
About this business
We are a not-for-profit cooperative financial institution that belongs to the people who use us and operate for the sole purpose of benefitting our members. Since 1956, we have been focusing on member service instead of profit. We give our members resources to achieve their financial goals and meet their daily financial needs. ERFCU offers low-rate auto, RV and personal loans, credit cads, mortgages and home equity line of credit loans in addition to many different types of savings, checking and investment accounts. ERFCU is... read more
Location details
220 Harth Ave S, Madison, SD, 57042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have not been able to access my bank account for almost 3 days. I tried calling them during business hours and they stated were closed! This is ridiculous I have bills to pay! Edit: this place has really gone down hill turns out they had to reset the whole banking system and gave no notice. 4 days without being able to access my bank account! I tried calling customer service and finally spoke to someone and she hung up on me and told me I would have to create a whole new account password and username and the app no longer wo... read more
Have not been able to access my bank account for almost 3 days. I tried calling them during business hours and they stated were closed! This is ridiculous I have bills to pay! Edit: this place has really gone down hill turns out they had to reset the whole banking system and gave no notice. 4 days without being able to access my bank account! I tried calling customer service and finally spoke to someone and she hung up on me and told me I would have to create a whole new account password and username and the app no longer wo... read more
Huge KUDOS to Heidi! My card numbers got stolen, I requested a new card, new card got lost in the mail. She went soooo far out of her way to ensure I got another one, had it overnighted. It didn't come when it was expected, so I called again. She called the card company, found out it was due to weather down south, got a tracking number, and was so patient and understanding. There aren't enough people out there like you , Heidi. THANK YOU!!!!
Do not become a member of this credit union. Extremely poor customer service extra charges They won't even let me close my account when I wanted to and kept charging me money. At one point I was depositing my change I had saved up like how people do and the teller told me to go to another bank and have them cash it and then I could deposit it she wouldn't accept my change cuz she didn't want to count it. At another time the teller at the window started asking me all kinds of personal questions right in the drive-thru window ... read more
Frequently asked questions about East River Federal Credit Union
How is East River Federal Credit Union rated?
East River Federal Credit Union has a 3.2 star rating with 23 reviews.
When is East River Federal Credit Union open?
East River Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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