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East Coast Appliance
- Retail
- Richmond, VA
About this business
Location details
11000 Midlothian Turnpike, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Selection is okay, salespeople seem mildly attentive and mostly polite, prices are average. Do not schedule delivery unless you have all day, yep, all day to wait. The link to “follow” the delivery truck didn’t work and delivery was over an hour after my delivery window. I will be shopping elsewhere for my new refrigerator, Jennair stove and microwave. Probably okay if you know what you want and can bring items home yourself.
Afternoon delivery and "install" of new slide-in range was unfortunately by sub contractors; typical hi-speed run and done. OK, but discovered, later, they busted glass oven door front on the take-away and left the glass all over end of my driveway and in street without bothering to clean it up or let me know. Very unprofessional. Delivery and install earlier in morning of new microwave by their own employees was exceptional in every way but was negated by the crappy afternoon delivery.
Every business has the occasional challenge and East Coast Appliance is no exception. We purchased a refrigerator that was delivered and flawlessly installed by George and John. However the unit showed a few quality concerns within a couple hours of delivery. George returned to investigate and confirmed our concerns. We spoke with Ethan and returned to the store to select a replacement. With the assistance of both Ethan and Myranda we had an extraordinarily positive, hassle free, experience at the store selecting a replaceme... read more
Not happy! Prepaid for dryer repair. Arrived, indicated a needed pully. Then after inquiring about the part 3 weeks later. I have not gotten a response after countless attempts to contact them. Not reliable!
Frequently asked questions about East Coast Appliance
How is East Coast Appliance rated?
East Coast Appliance has a 4.8 star rating with 1,714 reviews.
When is East Coast Appliance open?
East Coast Appliance is closed now. It will open tomorrow at 9:00 a.m.
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