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Earth, Wind & SPA

3.0

About this business

Location details

12420 No 1 Rd #180, Richmond, BC, V7E 6N2, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
WedClosed
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.096 reviews
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Lily Tan's profile image
Lily Tan 
on Google
a month ago

They used to have younger beautician that knows what they're doing, that cares about your comfort. Now I went back, it went significantly downhill. Massaging your lips (yes, my lips was covered with face lotions and stuff) and using congee spoon to massage your neck? Very questionable. 

Tiffany Roisum's profile image
Tiffany Roisum 
on Google
9 months ago

I typically refrain from leaving negative reviews, but my experience at this spa was exceptionally disappointing. Despite purchasing a package to support the business when they did not honor Groupon prices, my first session was extremely unsatisfactory. The environment lacked ambiance and music, and the staff displayed neither care nor professionalism. The appointment felt rushed, with proper procedures seemingly overlooked. Although the owner offered a “redo” session and a potential refund if I remained dissatisfied, I have... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

I typically refrain from leaving negative reviews, but my experience at this spa was exceptionally disappointing. Despite purchasing a package to support the business when they did not honor Groupon prices, my first session was extremely unsatisfactory. The environment lacked ambiance and music, and the staff displayed neither care nor professionalism. The appointment felt rushed, with proper procedures seemingly overlooked. Although the owner offered a “redo” session and a potential refund if I remained dissatisfied, I have... read more

Emily Tran's profile image
Emily Tran 
on Google
a year ago

First saw they had a microdermabrasion deal on groupon, technician did a thorough job and face felt smooth and clean so afterwards when she sold me on a package of three for the same price as groupon I bought it. Made my appointment for 10:15am, arrived and the lady says oh you’re early, I showed her my email confirmation saying 10:15 she says ok your technician not here yet wait here, so I wait 15 min in the lobby, at 10:30 still nothing so I asked if I can just get a refund but the lady just says she’s on her way just wait... read more

Jennifer Armstrong's profile image
Jennifer Armstrong 
on Google
a year ago

The one stars make a lot of sense. Went here for first time to the minoru location with a Groupon. 1pm appointment she barely spoke to me and asked to wait outside anyways waited 15 mins past my scheduled appointment which I have 2 confirmations for 1pm and ended up leaving will be contacting groupon for a refund 

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Frequently asked questions about Earth, Wind & SPA

How is Earth, Wind & SPA rated?

Earth, Wind & SPA has a 3 star rating with 96 reviews. 

When is Earth, Wind & SPA open?

Earth, Wind & SPA is open now. It will close at 5:00 p.m.  

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