E-Z Rent-A-Car

Noahjohn Dittmar 

on Google

4 years ago

I waited two hours in a line for a car rental, and by the time I made it through, my three-old daughter was hysterical from sleep deprivation, they charged me 100.00 extra for adding my wife as a driver, and they informed that they had run out of the type of car I had requested, leaving me with whatever they could find. The woman in front of me was so exhausted, she agreed to their "options" only to be charged an additional 200.00. Her irate husband asked them to undo the "options," and they said they could not because it wa... read more

Akane Sato 

on Google

5 years ago

I returned the car on time .no body was there .i got email I need to pay 75dollers for overtime fee so I called the customer service .they can’t find the car .car is missing .you need to watch security camera and you need to apologize to me .why nobody was working ?it was not early in the morning or late at night ?it was almost noon.(Phx airport) 

Adam 

on Google

5 years ago

>20 min line to pickup car at 12am. Overcharged me by ~$40 upon return. No one was manning the return station when I returned the car (they're supposed to be open 24 hours) and the bill claimed I returned the car 3 hours later than I did. Shady business practices and poorly run.