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Duncraft

3.5
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About this business

Founded in 1952, Duncraft Inc. is a family-owned business. The company is a manufacturer of bird feeding products and develops Duncraft-brand bird feeders and foods. It has been one of the leaders in introducing new seeds for bird feeding and in creating seed blends. Duncraft Inc. offers bird feeding products to specialty shops across the United States. Some of the feeders provided by the store include Duncraft Squirrel Proof Feeders, Duncraft Brand Globe Feeders, Duncraft Eco-Friendly Feeders and Duncraft Wooden Feeders. In... read more

Location details

102 Fisherville Rd, Concord, NH, 03303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.532 reviews
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dixie122@hotmail.com's profile image
dixie122@hotmail.com 
on Birdeye

2 years ago

Customer service person Kristen basically called me a liar. My new feeder I had just purchased from them was faulty. Something was wrong with the parts because the seeds just ran through the feeder onto the ground. She had me take pics. and email to her. I actually sent a video, also. (She said she didn’t see the video..) Nothing bounced back to me…I ended up calling three times while waiting on hold forever. (Just to return this item) She told me they pulled a new feeder from the warehouse to fill with seeds and that one “... read more

Patti B.'s profile image
Patti B. 
on Birdeye

3 years ago

Don’t order from Duncraft! I want to give them 0 stars but it won’t let me. I’m told over and over it will be 12-14 days for shipping. That is absurd and not even true. I ordered one item 19 days ago and it has not shipped yet. The worst part is no one will give me and answer as to when it will ship. NO ONE! I want to cancel my order and no one will respond to that request either. Avoid Duncraft and order from Wild Birds Unlimited or anyone else! Horrible, horrible customer service. 

Franklin F.'s profile image
Franklin F. 
on Birdeye

3 years ago

Look like a good product, but don't believe their shipping times. Kind of amazing that they apologize for delays, and promise to get the item shipped in 12 BUSINESS DAYS. Two weeks!!?? It's been a lot more than that for me. I will avoid them in the future. I mean, geez, if you're getting a lot of orders just hire someone who knows how to stick addresses on boxes! 

Frequently asked questions about Duncraft

How is Duncraft rated?

Duncraft has a 3.5 star rating with 32 reviews. 

When is Duncraft open?

Duncraft is closed now. It will open on Tuesday at 9:00 a.m. 

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