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DUCA Financial Services Credit Union Ltd.
- Finance
- North York, ON
About this business
Location details
5290 Yonge St, North York, ON, M2N 5P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Discriminatory and Unprofessional Experience I came to this branch simply to open a basic bank account, and was shocked by how I was treated. The staff named "JESSICA WU" refused to help me just because I don’t speak fluent English. Instead of trying to communicate patiently or offering any assistance, they turned me away without even explaining proper alternatives. This is completely unacceptable for a Canadian financial institution that claims to value diversity and inclusion. Refusing service to someone based on language ... read more
Beware!!! DUCA has not honored their promotional terms and conditions for opening a daylight savings account promo. They kept changing/adding new terms and conditions and in the end disqualified me even after following all the laid out criteria. They refused to pay the promised bonus. Stay away form this institution at all costs. On top they have poorest customer service.
Terrible experience with DUCA. They promised ~$450 for five paycheques into a new account — I met all the terms, and now they’re refusing to pay, twisting policies last minute. This is dishonest and feels like a scam. Avoid DUCA if you value fairness and transparency.
My account details were changed without my knowledge or permission. Unbeknownst to me, I was paying a fee for several months or years that I did not even qualify to be paying in the first place. It was the 4 dollar (now 6) monthly fee for people over the age of 25 who do not have 1k in their chequeing at all times. I was not 25 or older at the time when they switched my account. It is absolutely diabolical for a CREDIT UNION to steal money from young adults.
Frequently asked questions about DUCA Financial Services Credit Union Ltd.
How is DUCA Financial Services Credit Union Ltd. rated?
DUCA Financial Services Credit Union Ltd. has a 2.6 star rating with 43 reviews.
When is DUCA Financial Services Credit Union Ltd. open?
DUCA Financial Services Credit Union Ltd. is closed now. It will open tomorrow at 9:30 a.m.
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