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Dtlr Inc
- Community & Social Services
- Severn, MD
About this business
Location details
1300 Mercedes Dr, Severn, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchased a few pairs of shoes online and was charged 12.95 for shipping when I returned one they did not include the shipping in my return and I had to pay to ship them back so just a heads up if you do an online return it will cost you $25
It would be nice if you'd answer the phone so customers could get problems resolved as a result I've taken my business elsewhere.
I see now, why y’all have all these trash reviews. Y’all take orders, hold the money hostage for a few days… Then email ppl, telling them that their items are out of stock. It’s back to school time, and 5 of my last 6 orders were cancelled, for school items. Y’all need to get a better handle, and start notifying ppl in that moment, or following day… That their items aren’t available.
Store stated they didn’t receive my shipment and tracking says it was delivered. Called customer service and can’t get my call through. This is very upsetting!! Do not but ONLINE ORDERS!!!
Never received my shoes FedEx claim to leave them at front porch but clearly the picture shows just the ground andThe box.Looked on front no shoes looked on back no shoes looked on other areas no shoes!!! DTLR CUSTOMER SERVICE IS TRASH JOHNATHAN GAVE ME RUN AROUND TWICE LEFT ME ON HOld just to come back with same stuff fedex will contact me ok what is you doing DTLR to help me a customer NOTHING I LOST OUT OF $244 dollars because someone hates their job and left my son shoes elsewhere or took them DTLR LOST A CUSTOMER FOREVE... read more
Frequently asked questions about Dtlr Inc
How is Dtlr Inc rated?
Dtlr Inc has a 1.8 star rating with 51 reviews.
When is Dtlr Inc open?
Dtlr Inc is closed now. It will open at 9:00 a.m.
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