This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
I feel that it is very important for patients to have a voice in their care. Therefore, I welcome patient's questions and try to educate them regarding their health so that they become engaged in their healthcare. I also believe that the art of making an accurate diagnosis relies heavily on listening to your patient. Therefore, it is imperative that physicians truly listen to their patients.
4480 North Cooper Lake Road Southeast, Smyrna, GA, 30082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 1:00 p.m. | |
Tue | 9:00 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 2:45 p.m. | |
Fri | 8:30 a.m. to 1:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I never got to even see the doctor. I move a lot for my job and I was attempting to establish a relationship with a new doctor. I got an appointment a month out all to be told the doctor won’t see me and then the nurse had the nerve to tell me they found an abnormality from my last pap from the previous doctor and when I asked what it was as I got normal results she said oh nevermind it was a misunderstanding, who says that to a patient.
The best referral I ever received! She is the BEST!
I transferred to this office for pellet treatment after my doctor retired. As a new patient I was hopeful. The front office staff and assistants are wonderful. My 1st visit I saw Dr Cook and although she seemed a bit distracted she was very nice. I have had 4 treatments and there were issues each time. It seems even with blood work they could not get the levels right. Messages to the text service can go unanswered for days! When calling i constantly had to state and restate my issues as if no notes were taken. The last straw... read more
Never got a phone call let alone a visit. ZERO Response. I have tried calling MULTIPLE time, submitting a form via their website MULTIPLE time, etc. They haven't called back. I even requested if they aren't taking new patients, just let me know. The lack of response is just RUDE!
Dr Cook’s office is neglectful. I’ve never had to advocate for myself so much. One of the receptionist is condescending and cold, and rather than acknowledging mistakes and approaching patients with empathy she is cold and unprofessional. Dr. Cook is unfortunately a reflection of that poor behavior and the unprofessional providers she refers her patients to. They are extremely over booked and mismanaging follow ups due to this. In other circumstances this is something a doctor should acknowledge and work to adjust so they ca... read more
Dr. Cook is courteous, professional, and knowledgeable. Her staff is orderly, and her office is well-appointed. My visit was fine.
Excellent physician and office staff. On time appointments and knowledgeable doctor who takes her time with each patient. Love this office
Professional, knowledgeable and caring. Office is clean and staff very helpful.
Longest waits ever... but worth it.
Dr. Nanette Cook has a 4.6 star rating with 201 reviews.
Dr. Nanette Cook is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com