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Dr. Martens Pacific Fair
- Retail
- Broadbeach, QLD
About this business
Location details
Hooker Blvd, Broadbeach, QLD, 4218, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The two star rating is purely based on the action's (or lack of) from one particular person, not the store as a whole. Arrived at the Pacific Fair store to raise concerns about a faulty/broken product, showed the item in question to the store manager so it could be further delt with. The manager basically looked at the item and said along the lines of that's unfortunate and then proceeded to walk away and serve another customer. I have spent more than $3500 on products in this store over a 2-3 year period, it's likely to be ... read more
Disappointing experience this morning. I wanted to buy 2 pairs of Dr Martens but the man showed no interest or basic courtesy in me, not even a simple greeting. He was standing behind the counter on his mobile to busy to even acknowledge me. There was no one else in the store and after giving the benefit of the doubt that he was finishing off something and would acknowledge us patiently waiting in store for him, we decided to leave as he seemed to busy to assist us. It really highlighted how bad in-store service is turning o... read more
Thank you for excellent service! Great advice on taking cate of our new Docs!
I went into the store yesterday to buy a pair of shoes, and unfortunately didn’t have the ones I wanted in stock. Nicky was so lovely and showed me a few other options, but I had my heart set on that particular pair and couldn’t bring myself to get something else! I just wanted to give Nicky a special mention because her customer service was honestly so nice. She was friendly, genuine and just really lovely to deal with. It’s not often you get that kind of service anymore. Nicky, you’re a star! I’ll definitely be back to s... read more
Jake was super helpful and friendly. He brought out multiple pairs to help find my size and was very patient and answered all my questions. If someone from head office see this please give the guy a raise.
Frequently asked questions about Dr. Martens Pacific Fair
How is Dr. Martens Pacific Fair rated?
Dr. Martens Pacific Fair has a 4.3 star rating with 57 reviews.
When is Dr. Martens Pacific Fair open?
Dr. Martens Pacific Fair is closed now. It will open at 9:00 a.m.
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