Downtown Phoenix KinderCare

Stephanie 

on Google

a week ago

I can’t say enough wonderful things about Downtown KinderCare! From the very first day, the teachers made us feel so comfortable leaving our children in their care. They are warm, patient, and truly go above and beyond to make every child feel safe, loved, and supported. I have 3 children in 3 different classrooms and I honestly can’t complain about any of them! The staff communicates well through the Kindercare app and keeps us updated on our children’s day, and celebrates every milestone right alongside us. The environment... read more

Emily Munroe 

on Google

a week ago

Our children have had the best head start thanks to the amazing teachers at this Kindercare location. We’ve shared so many special milestone and learning moments here, and I’ll carry these teachers in my heart forever. The kids still light up, hug, and praise their teachers from the younger-year classes, they truly feel like family. When our kids have gone through tough moments, the Director and teachers have met them with patience, understanding, and thoughtful strategies. They work hand-in-hand with us so the redirection a... read more

Jessika Smith 

on Google

4 weeks ago

As both a former employee and parent at Downtown KinderCare, I feel compelled to speak up about the unacceptable conditions I witnessed firsthand. Teachers are regularly expected to work while sick, even with clear symptoms, and sick children are not being sent home, putting everyone else at risk. There is little to no regard for proper health protocols, and it often feels like keeping classrooms full takes priority over safety. I’ve seen children get injured—bumps, bruises, even bites—and parents were never notified. Incide... read more

T K 

on Google

a month ago

had an appt to view the facility today, stood there for around 5 minutes and rang the doorbell multiple times and no one came. I could see a woman with brown hair inside taking care of the infants and picking them up really aggressively with one arm and I could also hear another baby inside screaming like it was in distress. I had to leave because it was making me so sad and uncomfortable. the thought of my son being in there made me want to cry. stay away from this place.