Downtown Furniture Company

Bryan P. 

on Yellow Pages

10 years ago

TERRIBLE COMPANY, TERRIBLE CUSTOMER SERVICE!!! I originally went in an placed my order on June 2nd. I was told they had my couch in stock and by paying 50% down that day I would guarantee a hold on the couch I was purchasing. My original delivery date was set for June 16th (2 weeks later) which was fine. We started having some issues with the 16th so we asked that the delivery date be moved to the 18th. We went in on the 13th and finished paying for the order at which point were told that something had happened to the order ... read more

dmagnesen 

on Yellow Pages

12 years ago

This is always the first store I stop at and usually the the last. I have been very happy with them. They have been very helpful and courteous and we have received our items in a very timely fashion. I love the styles they carry and have been very happy with the things I've bought.. My children have also bought from them and love what they have bought also. 

jtrunnell 

on Yellow Pages

12 years ago

These people do not respect their customers. They are shysters who pretend they aren't salesmen, and they incorrectly label merchandise to mislead you. The inventory is sloppy, and they are terrible at communication. I am still waiting for a bed that was supposed to be delivered a week ago, which we payed $500 for. There was no phone call on the supposed delivery date so we waited around for nothing and wasted an entire evening. They PROMISED to call us last night to set up delivery for today-- big surprise that they didn't.... read more